Thursday, June 23, 2005

Cracker Barrel offers English classes to Spanish-speaking employees

The Memphis Commercial Appeal reports on an educational effort by the Lebanon-based restaurant chain Cracker Barrel:

"Fifteen years after the Cracker Barrel Old Country Store chain was first accused of mistreating minorities, the stigma lingers, belying the welcoming facade created by rocking chair-filled porches at its restaurants."

"Numerous lawsuits and a federal inquiry later, the company has taken steps to rebuild its folksy image. Some measures were required by a settlement with the Justice Department after it investigated Cracker Barrel's treatment of minority customers. But the company also has launched outreach to minorities on its own...."

"The company has ... joined two other restaurant chains to test Sed de Saber (Thirst for Learning), an interactive learning program to teach English to Spanish-speaking employees."

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